Inovonics TapWatch 3 User Manual

User Manual

TapWatch Overview05855E 91.1.5 Data LoggerThe RDL8500 data logger can store meter readings from up to 2000 meters for 90 periods. At any time, the b

TapWatch Overview05855E 10• Data in fields can be sorted and filtered1.2.3.1 Sorting and Filtering DataScreens that include columns of information c

TapWatch Overview05855E 11status, and the third displaying a brief update on what the software is currently doing. Figure 1-2 The Status Bar1.3 Tap

TapWatch Overview05855E 12You will see how TapWatch.com will provide you with the easiest way to retrieve reads on the market. To ensure that remains

05855E 13Chapter 2 TapWatch Software Installation2.1 Minimum System RequirementsPerformance levels may decrease if the minimum requirements are not

TapWatch Software Installation05855E 142.2 Recommended System RequirementsFollowing are the recommended performance levels to ensure optimum perform

TapWatch Software Installation05855E 15The first time you run TapWatch 3 software, the following window will display: Figure 2-1 Request and Import a

TapWatch Software Installation05855E 162.5 Connecting to RDL8500 or RF GatewayConnecting to a traditional TapWatch submetering network using the RDL

05855E 17Chapter 3 Property List3.1 OverviewThe Property List screen shows all of the properties contained on your PC. From the List of Sites screen

Property List05855E 183.2 Add a New PropertyTo add a new property: 1. Navigate to File > New > Property; or, right click anywhere on the list

05855E 1PrefaceNoticeCopyright 2013 InovonicsInovonics intends this manual for use by Inovonics customers only. All comments concerning the contents

Property List05855E 19 3. If you select TapWatch.com you will be prompted for your Username and Password. Enter these and click Submit. Select a pro

Property List05855E 203.5 Restore a PropertyIf you have a property backup file (*.sdf), you can restore the site information. To restore a property:

Property List05855E 213.9 Delete a PropertyWhen a property is deleted, all buildings, repeaters, meters, and comments related to the property will a

05855E 22Chapter 4 Site Information4.1 Site SummaryThe site summary screen allows the user to view and edit property information, including building

Site Information05855E 234.1.1 Site InformationAll of the fields here are editable. Click Save to save any edits; click Cancel to clear edits.Proper

Site Information05855E 244.1.3 Synchronize Data with the Data LoggerData synchronized includes meter reads, site configuration, and exceptions. Newe

Site Information05855E 254.2 BuildingsThis screen shows the building name, the number of units, and any notes associated with each building. Figure

Site Information05855E 26• If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger

Site Information05855E 274.2.6 NotesClick to enter notes of up to 200 characters.

Site Information05855E 284.3 UnitsThis screen shows transmitter and meter information for each unit. Figure 4-3 Units Screen4.3.1 Add New UnitTo ad

05855E 2Document ConventionsThe following notices are used throughout this document:Note: Emphasizes points, provides supplementary infomation, or in

Site Information05855E 29Note: If you try to enable RF to a site that is not registered to TapWatch.com but which has been selected as a TapWatch.com

Site Information05855E 30Note: You will receive a notification if the transmitter’s unique identification number has already been registered.4.3.7 I

Site Information05855E 314.4 Repeaters Figure 4-4 Repeaters ScreenThis screen shows information for repeaters on the selected property, including re

Site Information05855E 32• If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger

Site Information05855E 334.4.4 Repeater LocationClick to enter or edit the building in which the repeater is located. Though this is optional, enter

Site Information05855E 344.5 Comments Figure 4-5 Comments ScreenThis screen shows user entered comments.4.5.1 Add New Comment 1. Navigate to File

Site Information05855E 35• If you are performing a synchronization where there are site configuration updates in either TapWatch 3 or the data logger

Site Information05855E 364.5.6 General Comments and Service NotesDisplays the comments. It is recommended that the location of the data logger be no

Site Information05855E 374.6 ReportsThe reports screens allow you to view and export relevant system reports. There are three reports screens: .OUT

Site Information05855E 384.6.1.1 MOD 14.6.1.2 MOD 2Field Start Column Width DescriptionBuilding Name 1 25 Building nameApartment Unit # 27 5 Apartm

05855E 3Table of ContentsPreface 1Notice ...

Site Information05855E 394.6.1.3 MOD 34.6.1.4 MOD 4Field Start Column Width DescriptionTransmitter ID 7 10 Factory-assigned serial number, universa

Site Information05855E 404.6.1.5 MOD 5Field Start Column Width DescriptionBuilding Name 1 25 Building nameApartment Unit # 27 5 Apartment or unit wi

Site Information05855E 414.6.1.6 Available Reads:Displays the reads from which you can create an .OUT file. To create an .OUT file, check an availab

Site Information05855E 424.6.2 Reads Figure 4-7 Reads ScreenThis screen displays read information.4.6.2.1 PeriodDisplays the date/time of the start

Site Information05855E 434.6.2.6 Meter IDDisplays the unique identification number of the meter.4.6.2.7 TX ModelDisplays the Inovonics part number

Site Information05855E 44make sure of this is to perform a synchronization before making any changes, ensuring that you start with the newest data in

Site Information05855E 454.6.3 Exception Log Figure 4-8 Exception Log ScreenThe exception log screen displays exceptions to normal operation by tra

Site Information05855E 464.6.3.5 ConditionDisplays a description of the exception.4.6.3.6 IDDisplays the identification number of the transmitter o

Site Information05855E 474.6.4 Installation SummaryThe installation summary tab creates a .pdf report of installation information.

Site Information05855E 484.7 ToolboxThe toolbox screens provide troubleshooting and maintenance tools for your EchoStream TapWatch system. There are

05855E 43.6 Export Property List ...203.7 Backup a Property ...

Site Information05855E 494.7.1.3 Show UnregisteredSelect this to include messages from unregistered devices.4.7.1.4 Pause IncomingSelect this to pa

Site Information05855E 50• I - indicates the transmitter is inactive.• M - indicates that the model of the transmitter does not match how it was regi

Site Information05855E 51• If you try to synchronize data with a site that is not registered to TapWatch.com but which has been selected as a TapWatc

Site Information05855E 524.7.2 Check-In Monitor Figure 4-10 Check-In Monitor ScreenThe check-in monitor displays whether or not the RDL8500 data log

Site Information05855E 534.7.2.3 UnitDisplays the unit for the registered device.4.7.2.4 Util TypeDisplays the type of utility for which the transm

Site Information05855E 54• If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger,

Site Information05855E 554.7.3 Settings Figure 4-11 Settings ScreenThe settings screen is used to maintain communication settings.4.7.4 Data Logger

Site Information05855E 56Note: By default, the RDL8500 will answer on the first incoming ring. This can be updated on the RDL.4.7.4.5 Dial area code

Site Information05855E 574.7.5.7 Days (prior to today) to retain reads and exceptions (0 to retain all)Enter the number of days of reads and excepti

Site Information05855E 58• If you are performing a synchronization where there are site configuration updates in both TapWatch 3 and the data logger,

05855E 54.5.3 Export Comments List ...354.5.4 Timestamp ...

05855E 59Chapter 5 Scheduler5.1 OverviewThe scheduler screens are used for the automatic importing of meter reads, exceptions, and site configuratio

Scheduler05855E 605.2 CalendarThe calendar screen is used to view meter reads as scheduled by group events. To use the calendar, you must first crea

Scheduler05855E 615.2.2 Delete an EventScheduled synchonizations can be deleted on the calendar screen. To delete a synchronization: 1. Right click

Scheduler05855E 62 2. To use the default backup location, click Save; to back up elsewhere, navigate to a new location.5.3.2 Run Event(s) NextThe r

Scheduler05855E 635.4 Event HistoryThe event history screen displays the results of events that were on the to do list. Figure 5-3 Event History Scr

Scheduler05855E 645.4.4 ActionDisplays the type of action. 5.4.5 GroupDisplays the group to which the property belongs.5.4.6 Property NameDisplays

Scheduler05855E 655.5 GroupsThere are two groups screens: group view and property view.5.5.1 Group ViewThe group view screen is used to create and

Scheduler05855E 66 1. Navigate to File > New > Group. 2. The new group will display on the group view screen. Enter a group name.5.5.1.3 Man

Scheduler05855E 675.5.2 Property ViewThe property view screen displays detailed information about individual properties, and can be used to assign p

Scheduler05855E 68 2. Select the groups to which you want to add the property, or deselect the groups you want to remove from the property. 3. Clic

05855E 65.5.2 Property View ...676.1 Overview ...

05855E 69Chapter 6 Roles & Access6.1 OverviewThe roles and access screens provide an integral part of the communication between the TapWatch sof

Roles & Access05855E 706.2 My KeysThe my keys screen is used to view your key or keys. Figure 6-1 My Keys Screen6.2.1 My KeysThese fields are f

Roles & Access05855E 71 2. To use the default backup location, click Save; to back up elsewhere, navigate to a new location.6.2.3 Request a Key

Roles & Access05855E 726.2.5 Import a KeyKeys can be imported so that all rights and information associated with the key are transferred to your

Roles & Access05855E 736.3 Key Assignment HistoryThe key assignment history screen is used to view the keys you have assigned. Only RBC administ

Roles & Access05855E 746.3.3 Keys Assignment HistoryThese fields are for review only; they cannot be edited.Name The name of the person to whom

05855E 7Chapter 1 TapWatch Overview1.1 TapWatch IntroductionTapWatch is a submetering system that reads and collects utility meter reading data. Alr

TapWatch Overview05855E 8 5. Authorized billing companies access the data logger remotely. 1.1.2 Pulse Meter TransmitterThe pulse meter transmitter